The purpose of this Assessment 2 is to help you explore the business operations of a company and critically analyse the issues and the challenges in a real world situation.
Greasley (2013, p. 125) states, 'Technology can be used to enhance performance along the performance objectives such as improving delivery speed and increasing quality'. The author further states 'it is important that the form of technology investment matches the volume/variety requirements of the market and provides the appropriate trade-off between flexibility and cost'.
You are expected to analyse the role and application of technologies in business organisations. Your report needs to answer the following questions:
Research: It is expected that you will research widely using appropriate sources. It is also expected that you will use, as a minimum, six (6) academic references including three (3) scholarly journal articles and other references to present your analysis and the business report.
The references in the report should be in the Harvard UniSA referencing system. An omission to include three (3) academic journal articles (peer reviewed) or incorrect use of the Harvard UniSA referencing system will result in a failure for the Referencing component.
Please check your Course Outline for full details of assessment requirements
For this assessment, research the relevant academic sources, critically review and answer the questions presented with supporting evidences.
The argument should be presented in a report format and the report needs to be supported by academic references. The report will consist of the following headings. Suggested headings to be used include the following:
Top Tip See the document below for tips on writing reports.
For this assignment you will need to find information from academic / scholarly resources.
Not sure what that means or how to find it?
Watch these quick videos
Read our Quick Guide about Peer Reviewed Journals
WHAT do I want to find out? What are the
main concepts and keywords?
To find information for your assignment topic you will need to identify some relevant keywords. You will then be able to use these keywords to search information resources such as the catalogue, databases and the internet.
What you need to consider:
For this assignment, here are some keywords you might like to consider:
These are only some of the keywords or phrases you could use, there are many others you could use to identify the concepts you are looking for information about. Can you think of any others?
Once you've identified your keywords, you'll need to combine them together to find information on your topic.
Have a look at this guide, which will show you how to connect and combine your keywords to enable you to search the catalogue and databases effectively.
For more help with keywords, watch this short (2 mins) video.
**Please note: that this is a generic video and the keywords are not necessarily for your case study.**
Click on the tabs above for information and tips on searching
You can find academic references for your report by searching the Library Catalogue
Catalogue search examples:
"operations management" AND "technological innovation" (limited to peer reviewed)
"manufacturing flexibility" AND technology AND costs (limited to peer reviewed)
"business operations" AND "information technology" AND implementation (limited to peer reviewed)
Try combining other keywords to find information relevant to you.
Catalogue search tips:
Google Scholar searches only within academic or scholarly sites, rather than over the whole internet like a regular Google Search. For more information on using Google Scholar, have a look at our Beyond Google for you Research Guide.
By accessing Google Scholar from within the library website, you will be able link directly to articles that the Library has access to by clicking on the Full-text at UniSA link.
To use the advanced search option, select the down arrow in the search box. You can use many of the same search strategies you use to search the catalogue and databases to search the web.
Here is an example of a search using Google Scholar:
Databases help you to find publications (e.g. journal and newspaper articles, conference papers, book chapters) by a particular author, from a specific publication or on a topic.
They can provide either the full text to a publication or the reference and abstract only. You can access databases from the Library homepage. Choose the A-Z Databases link underneath the catalogue search box to see the full listing of database titles.
Top Tip See the individual database tabs in this box for help with finding resources for your report - these are the best databases for this assignment.
Provides information covering all areas of business including accounting and finance; banking; finance and insurance; construction; computer science; economics and more. Includes country economic reports as well as detailed company profiles
This is an example of a search using Business Source Complete.
An excellent source of management and business information. All content in Emerald is peer-reviewed.
This is just one sample search - try searching on your own keywords to find articles for your report.
Don't be fooled by the name - ScienceDirect is an excellent source of information on business and management. And, as an added bonus, all articles are peer-reviewed!
Try searching using some of your own keywords to find information relevant to you.
Informit Business Collection
Business Collection is an Australian database which covers all broad business fields. It's a great resource for Australian content.
Not sure if the information you have found is good quality? It is important to evaluate before you use it in your academic work.
Watch our video You be the Judge - learn to evaluate
Need help referencing? Follow the roadmap!
It is very important to that you acknowledge and reference all the information sources you use in your assignments. The referencing style used for BUSS 2058: Managing Services is Harvard UniSA.
You can find additional help with referencing at these sites: