RefWorks: Training, help and FAQs

Got a question...

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If you need to contact RefWorks Technical Services team, email: support@refworks-cos.com. Questions are generally answered within a day.

Telephone assistance is available at +1.775.327.4105 Monday-Friday from 6 AM - 5 PM US Pacific Time (UTC/GMT -7)

Online webinars

Aaron Patterson 2011, Laptop, CC BY-2.0:https://creativecommons.org/licenses/by/2.0/ , Flickr: https://www.flickr.com/photos/40875537@N04/5659910644/RefWorks offers a series of recorded Webinars for new and more experienced users.

Live Webinars are also available but are rarely scheduled at convenient times for Australian viewers.

To see a full list of recorded and live training, click the RefWorks webinar link below

...try these options

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Try these RefWorks resources:

Learning RefWorks

RefWorks FAQs

Here is an example FAQ, to see the full list click the link below

[By Japanese author, ‘3D Character and Question Mark’, 18 July 2008, CC License: CC BY-NC-SA 2.0 (http://creativecommons.org/licenses/by-nc-nd/2.0/deed.en), Image Source: flickr, http://www.flickr.com/photos/crystaljingsr/3914729343/]

Q. How can I print a list of my references with abstracts?

[By Japanese author, ‘3D Character and Question Mark’, 18 July 2008, CC License: CC BY-NC-SA 2.0 (http://creativecommons.org/licenses/by-nc-nd/2.0/deed.en), Image Source: flickr, http://www.flickr.com/photos/crystaljingsr/3914729343/]

A. The best option at this time for including all the data with the citation is to select the APA 6th- Annotated with Abstracts - American Psychological Association, 6th Edition Output Style. 

If you do not ordinarily use this Output Style, use the Output Style Manager to add it to your list of favourite styles first.