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Business: BUSS 2058: Managing Services - Assessment 3 Report

1. Assessment 3: Report

For Assessment Three you will need to write a report based on the case study provided to you. Please see your course outline and course site for the full assessment details and for the report format.

For the Report you must find a minimum of SIX (6) academic references, Four (4) of which must be from academic journal articles

This assignment help has been created to assist you in finding academic references to support your report.

 

2. Plan your search

Before you start searching you should:

  • Identify the main concepts within your topic or question
  • Think of alternative words or synonyms you could also search for

3. What are academic sources?

You have been asked to find a minimum of SIX (6) academic references with at least FOUR (4) from academic (peer reviewed/scholarly/refereed) journal articles. 

Academic referencescan be referred to scholarly sources or peer reviewed (refereed). These can include journal articles, books, book chapters, reports and other sources.  To find out more about academic referenceslook at the below resources

Tip: When searching in the library catalogue you can filter your results to show only 'peer reviewed'

4. Find academic references

The Library Catalogue can be a useful starting point in locating academic references

Library Catalogue Search

Use Tweak my results: on the left hand side to refine search by:

  •  Peer-reviewed Journals
  •  Publication Date eg 2015 to 2019 

 

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Google Scholar is also a good place to search to find scholarly material. An advantage of Google Scholar is that it provides access to the full text of many UniSA scholarly/academic articles if you connect to it via the link above, or from the Library home page

The Advanced search option gives more flexibility when you search (note you will have to click on the hamburger menu  then select Advanced search).

Google Scholar search

 

Business Source Complete is the world's definitive scholarly business database, covering all things business. 

An example search in Business Source Complete

Business Source Complete

Tip: Use Limit To on the left hand side to select peer reviewed journals and select publication date

Emerald: insight is an excellent source of management and business information. All content in Emerald is peer-reviewed.

use the advanced search option

narrow your search by date range

See below for an example search for "information technology" AND "service process"

Emerald insight search

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5. How to write a report

Now that you have done your research it is time to put all of your information together.

Study Help is an online hub packed with resources to help with assignments and study skills. Watch the below short video on report writing

6. Referencing and academic skills

Referencing Roadmap (Harvard)

Need help referencing? Follow the roadmap!

What do you do with all those references you have found?

Use a bibliographic management software to store, organise and cite your references. The Library supports the bibliographic management tool EndNote. There are also many free systems available.

Watch Managing Your References or have a look at the Managing References guide to decide which tool is best for you and then get started. 

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