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Need help with technical issues or troubleshooting?

Search for answers to common questions, or contact Clarivate directly by phone, email, chat or by submitting an inquiry.

Need help using EndNote?

EndNote training resources from Clarivate include a range of materials including a knowledge base, video tutorials, self-guided learning, reference guides, libguides, live and recorded training. Explore the links below to access these resources:

Need help from UniSA Library?

Librarians can provide advice and guidance for EndNote 20 and 21. EndNote used as part of your studies, candidature or research is your own responsibility – Librarians do not perform technical assistance, this must be resolved by Clarivate.

Referencing

For referencing information and useful links see the Referencing website designed by the Learning Advisers at UniSA who can provide study and assignment assistance, including referencing support.

Why should you manage your references?

To acknowledge or provide evidence of other people's work in your academic writing.

Watch this video (2 min):

Law referencing help

Harvard UniSA Style help

Indigenous Referencing Guidance

Detailed recording

Watch this video (1 hr 13 min 54 sec):

More help

Want to attend a live Library workshop?

If you are completing a higher degree by research you must register via EDGEx:

Staff, postgraduate coursework and honours students can view sessions and register below:

Quick overview recording

Watch this video (7 min):

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Need help with Apple M1 chip compatibility?