There are a number of Endnote videos and guides available online which demonstrate how to use Endnote.
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A good source of information for those experiencing EndNote problems.Monitored by the technical staff at Clarivate Analytics.
Telephone within Australia: 1-800-312965Support is provided 9:00 AM – 7:00 PM (UTC +10) Monday – Friday
Save EndNote libraries on the local computer hard drive. If used from within a cloud location (iCloud, DropBox, OneDrive etc) the library can become corrupted due to the way cloud services synchronize files over the Internet.
You can synchronize references in EndNote libraries between desktop and laptops, the online library, and an iPhone or iPad using EndNote Sync. To share complete EndNote libraries with other EndNote desktop users try the Library Sharing feature.
Instructions are available on the sync & share tab.
As a Mac user, you may run into compatibility issues with EndNote 20 or EndNote X9, depending on your operating systems (i.e. macOS Big Sur, Catalina, etc.). If this happens, please contact:
The EndNote 20.1.0 update provides compatibility with Apple Silicon-based Macintosh. Please update to EndNote 20.1.0
Alternative Instructions is available: Apple M1 chip compatibility