Getting Started - EndNote Help
There are a number of EndNote videos and guides available online which demonstrate how to use EndNote.
- EndNote Training YouTube ChannelOfficial EndNote YouTube channel. Check out the latest training videos about EndNote
- EndNote Online videos and guidesAlso includes information on Endnote Basic.
- EndNote GuideThe Official Clarivate Guide on using Endnote.
- Ask the Library Help CentreUniSA's - common questions answered through the Ask the Library Help Centre.
Use the referencing website
More help
For more referencing information and useful links see the Referencing website designed by the Learning Advisers at UniSA who can provide study and assignment assistance, including referencing support.
- Study help: Online hubA range of resources to help you complete your Assignments and succeed at university
Law Referencing help
- Law Research GuideFor more information about referencing using the AGLC style.
Harvard UniSA Style help
- reference using the Harvard UniSA styleShows the format and examples for various reference types
EndNote Customer Support
EndNote support
| Ask the Library | EndNote Forums | Clarivate Analytics Global Customer Support |
| Contact the Library first via email, chat or phone 1300 137 659 |
A good source of information for those experiencing EndNote problems. Monitored by the technical staff at Clarivate Analytics. |
Telephone within Australia: 1-800-312965 Support is provided 9:00 AM – 7:00 PM (UTC +10) Monday – Friday |
Cloud storage
Save EndNote libraries on the local computer hard drive. If used from within a cloud location (iCloud, DropBox, OneDrive etc) the library can become corrupted due to the way cloud services synchronize files over the Internet.
You can synchronize references in EndNote libraries between desktop and laptops, the online library, and an iPhone or iPad using EndNote Sync. To share complete EndNote libraries with other EndNote desktop users try the Library Sharing feature.
Instructions are available on the Sync & share tab.
Mac issues
Mac compatibility issues
As a Mac user, you may run into compatibility issues with EndNote 20 or EndNote X9, depending on your operating systems (i.e. macOS Big Sur, Catalina, etc.). If this happens, please contact:
Mac M1 chip issue
The EndNote 20.1.0 update provides compatibility with Apple Silicon-based Macintosh. Please update to EndNote 20.1.0
Alternative Instructions is available: Apple M1 chip compatibility